From recommendations to results
Organizations are facing an unprecedented challenge to chart a path to the next normal. The pandemic has upended working norms and operating models at every level. The path forward requires change, and organizations are not only seeking solutions to safeguard their workforce and improve their performance in the short term, but also to ensure their transformations are sustainable over time. We believe execution excellence will be key to thriving in the next normal as organizations restart and reimagine operations
in a new reality. Diagnosing the specific barriers to successful implementation and delivering targeted interventions that transform business models are critical for sustaining lasting impact. From implementing on-site workforce safety protocols, to building capabilities to lead during times of change, to regenerating stalled sales pipelines and reenergizing cost and productivity initiatives, we are helping organizations identify the change required to succeed and working with them to unlock the next level of performance.
We help organizations assess their readiness to drive systematic execution and change in transformations using our proprietary benchmarking tool. We assess across ten elements we have found to be essential to sustaining impact in transformation work, which we call the Impact Essentials. This process helps identify gaps in execution capabilities and we then work with organizations to define a tailored roadmap for managing change and sustaining impact.
Our implementation experts bring decades of industry experience and a track record driving change in complex organizations. They are supported with a world-class implementation toolkit, leveraging Impact Essentials and the best of McKinsey’s tools and assets for implementation. These exceptional change leaders coach clients, conduct virtual and on-site observations, rollout performance management tools, and build capabilities that enable a step change in performance.
We are helping clients ramp up operations safely. Using our Safe Transition and Recovery Teams (START) offering, we combine on-the-ground and remote support from our implementation consultants to help clients navigate the pandemic to transition safely and chart their path to recovery.
Executing the strategy and tactics in existing businesses and in building new businesses
Delivering immediate, substantial cash from operational and commercial improvements
Conducting effective pilot improvements and scaling them up for fast results in large, complex organizations
Setting up of virtual transformation office support, leveraging specialized tools to accelerate and safeguard improvements
Building technical, leadership, and implementation skills for employees, from leaders to the front line—on-site and remote, such as virtual workshops and observations
Supporting automated and digital impact tracking and rolling out digital huddle boards with performance dialogues
Our core belief is that a transformation needs different types of expertise depending on where an organization is in the process. We bring people together with different and complementary profiles over the course of any transformation with the continuity of a core client service team, as shown in the conceptual graphic below
